Terms of Service

Article 1 (Purpose)

The purpose of these Terms and Conditions is to stipulate the rights, obligations, and responsibilities between the service user (hereinafter referred to as “User”) and ISIS Korea, Inc. (hereinafter referred to as “Company”) by establishing matters related to the use of the RIMS (Resource Integrated Management System) service (hereinafter referred to as “Service”) provided by the Company. Through these Terms and Conditions, the User can use the Service more smoothly by understanding the basic conditions necessary for the use of the Service and by familiarizing themselves with the contents of any disputes or responsibilities that may arise when using the Service.

Article 2 (Definitions)

1. “RIMS” means a system that allows translation freelancers or translation suppliers to register their information. The system provides the ability to integrate and manage various translation-related information.
2. “User” means an individual or legal entity that uses the RIMS Service. Users can access the Service to provide the necessary information and utilize the features.
3. “Member” means a person who has completed registration to use the Service and continues to receive service information provided by the Company and uses the Service.
4. “Service Use Agreement” means the agreement entered into between the Company and you to use the Service, which includes these Terms and any policies set forth separately by the Company.
5. “Information” means everything you register with the RIMS Service, including personal and business-related information and your use of the Service.
6. “Password” means a unique combination of letters, numbers and special characters set by the Member to protect his/her account.

Article 3 (Effectiveness and Modification of Terms)

1. These Terms stipulate the rights, obligations and responsibilities between the Company and the User in relation to the Services provided by the Company, and all Users begin using the Services by agreeing to these Terms. The effectiveness of these Terms shall be effective from the time you start using the Service, and you must read and understand them carefully.
2. The Company reserves the right to change these Terms if necessary, and will provide prior notice of such changes on the Company's website or through a notice within the Service. If you do not agree to the changed Terms, you may stop using the Service and withdraw from the Service. If you do not object to the changed Terms, you are deemed to have agreed to them.
3. The Company has fulfilled its obligation to provide prior notice of any changes to the Terms, and if you continue to use the Service after the changed Terms take effect, you will be deemed to have agreed to the changed Terms. The Company shall not be legally responsible for any changes to the Terms and shall not be liable for any problems arising from the User's failure to recognize the changed Terms.

Article 4 (Provision of Services)

1. The Company provides the RIMS Service, and the User may use it. RIMS is designed for translation freelancers and suppliers to use information registration and management, translation project management, communication functions, etc.
2. The Company maintains and manages the systems necessary to provide the Service, and endeavors to continuously improve the quality of the Service. However, it may be difficult for the Company to immediately correct any errors or problems that may occur during the use of the Service. The Company shall not be liable for any damages arising therefrom.
3. The Company may add various functions for the convenience of users. In the event of technical problems or service interruptions related to these, the Company will do its best to resolve them promptly.
4. The Service provides a platform for users to register and manage their information, thereby creating an environment where users who want to provide translation services and users who need them can be connected. In this process, the Company may introduce various verification procedures to ensure the reliability of the information.
5. In order to continuously improve the Service, the Company collects opinions from users and updates the features of the Service on a regular or irregular basis. In this process, the Company may suspend or restrict the use of the Service without prior notice or notification.

Article 5 (User's Obligations)

1. The User shall enter the registration information accurately and shall immediately correct any changes. The Company shall not be responsible for the accuracy of the registration information, and the User shall be solely responsible for any problems arising from false information. Therefore, the User shall keep his/her information up to date at all times.
2. You shall comply with these Terms and applicable laws and regulations, and shall not infringe the rights of others or engage in any illegal activity. You may not make unauthorized use of the information provided through the Service for commercial purposes; if you do, the Company may take legal action.
3. You assume all responsibility for your use of the Service. If you cause damage to others or legal disputes while using the Service, you will bear all responsibility for the Company.
4. You shall not do any of the following when using the Service:
   • Collect or use other people's information without authorization
   • Harm the safety of the system
   • Access the Service using illegal programs
   • Interfere with the operation of the Service
   • Post or transmit content that may be offensive to others
   • Acts that may defame the company or reduce the credibility of the service
   • Unauthorized copying, transmission, or distribution of materials provided by the Service

Article 6 (Membership)

1. If you wish to use the Service, you must register for membership in accordance with the registration procedure established by the Company. To register for membership, you must agree to these Terms and Conditions and the Privacy Policy, and the information you provide during registration must be true, and you may be restricted from using the Service if you provide false information. In particular, you must enter information that may cause legal problems.
2. The Company is not obligated to approve a user's membership, and may refuse membership in any of the following cases:
• The applicant does not agree to these Terms.
• You have used the name of another person
• Other cases that do not conform to the Company's policies
• If the user has previously violated a contract with the company
• If the user has a history of violating laws and regulations.
3. After completing the registration, you will be issued an account to use the Company's services, which will allow you to access the Services. The information entered during registration will be used only to the extent necessary for the operation of the Service. The information provided by the member will be managed in accordance with the Privacy Policy.
4. The password entered during registration is unique to the user and should not be shared with others. You are solely responsible for any leakage of your password, and you must take immediate action if you need to change your password.

Article 7 (Withdrawal and Suspension of Membership)

1. Member's Withdrawal
• A Member may apply for withdrawal from the Service at any time, and the Company shall process the withdrawal request as soon as possible after receiving it.
• However, the member's service usage history will not be deleted even after the withdrawal process, and the user is responsible for all issues related to personal information and service usage history that occur after withdrawal.
2. Reasons for suspension of membership
• If the member causes damage to the Company in violation of these Terms or related laws and regulations.
• If it is likely to interfere with the normal operation of the service or undermine the credibility of the company
• If there are circumstances that the member's account has been fraudulently used by a third party
• If there are other justifiable reasons for the Company to determine that the Member is unsuitable as a Member.
3. Consequences of Suspension of Membership
• The right to use the service of a member whose membership has been suspended or revoked shall be immediately canceled, and the member shall not be entitled to claim any damages or compensation.
• The Company shall not be liable for any indirect damages such as data loss, loss of revenue, etc. that may occur due to suspension or revocation of membership.
4. Information Management after Withdrawal and Suspension of Eligibility
• If a Member voluntarily withdraws or is suspended by the Company, the Company will retain the Member's personal information and service usage records only to the extent required by applicable laws and regulations.
• However, even after withdrawal or suspension, the Company may retain information as required by law, and matters related thereto shall be governed by the Company's Privacy Policy.
5. Indemnification
• The Company shall not be liable for any issues arising after suspension or revocation of membership or voluntary withdrawal, and the Member shall bear all risks and responsibilities thereof.

Article 8 (Protection of Personal Information)

1. Principles of personal information processing and protection The Company shall comply with relevant laws and regulations and the Privacy Policy to protect the personal information of users, and shall endeavor to protect personal information within a reasonable range. However, the Company shall not be liable for any leakage or loss of your personal information in the following cases:
   • If the personal information is leaked due to the user's negligence
   • If personal information is leaked due to external intrusion beyond the Company's control, such as illegal hacking or DDoS attacks by third parties
   • If the personal information is provided in response to a request by law enforcement, government agencies, etc.
   • In case of problems caused by users providing personal information through external websites or services.
2. Collection, Use and Management of Personal Information The Company collects personal information only with the consent of the user, and does not use it for purposes other than those purposes or provide it to third parties. Details of the collection and use of personal information are in accordance with the Privacy Policy, which may change depending on the Company's internal circumstances.
3. Exemption from liability for personal information leakage Although the Company has implemented technical protection measures, it cannot guarantee perfect security, so the Company shall not be liable for any damage caused by the loss, damage, leakage, theft, etc. of your personal information unless there is intentional or gross negligence on the part of the Company.
4. Obligation to manage personal information You are responsible for keeping your personal information accurate and up to date, and you are solely responsible for managing your account and maintaining the security of your password. The Company is not responsible for any problems caused by your negligence in managing your personal information.
5. Indemnification The Company does not assume any responsibility if the User provides personal information to a third party during the use of the Service or leaks personal information outside the Service, and the Company shall not be liable for any damages resulting therefrom.

Article 9 (Restriction and Suspension of Service Use)

1. Restriction and suspension of service use The Company may temporarily or permanently restrict or suspend the use of the Service without prior notice in any of the following cases. The Company shall not be liable for any damages arising therefrom:
   • System maintenance: When regular or irregular inspection, maintenance, or replacement is necessary to ensure the stability of the Service.
   • Force Majeure: In the event of circumstances beyond the reasonable control of the Company, such as acts of God, war, riots, large-scale disasters, governmental orders, etc.
   • To comply with legal requirements: When the Company is legally required to do so by applicable laws, court orders, requests from investigative agencies, etc.
   • Suspension or termination of the Service: If, in the judgment of the Company, it is necessary to suspend or permanently terminate all or part of the Service
   • Other reasons determined by the Company: In the event that circumstances arise that interfere with the Company's provision of the Service or negatively affect the operation of the Service.
2. Limitation of Liability The Company shall not be liable for any damages or losses incurred by the User as a result of restricting or suspending the use of the Service pursuant to Paragraph 1. Even if the restriction or suspension of the use of the Service occurs at an unexpected time, the User shall not claim damages or compensation from the Company for any damages resulting therefrom.
3. Notice of Service Limitations The suspension or limitation of the Service may be made without prior notice as necessary, for which the Company shall not be liable.
4. Limitation of Claims for Damages The User shall not claim compensation from the Company for indirect damages such as data loss, loss of revenue, business interruption, etc. arising from the restriction or suspension of the Service, and the Company shall not be liable for any such damages.

Article 10 (Disclaimer)

1. The Company shall not be liable for any damages arising in connection with the use of the Service. In particular, the following cases shall be exempted:
   1. Service interruption due to natural disaster or force majeure
   2. Damages caused by reasons attributable to the User
   3. Loss of data while using the Service
   4. Damages caused by illegal access by others
   5. Other cases where there is no intentional or gross negligence of the Company.
2. The Company does its best to maintain the safety and reliability of the Service, but does not guarantee the availability or quality of the Service, and the User shall assume all risks in using the Service. The User shall be fully aware of any problems that may occur when using the Service and shall be responsible for them.
3. If you notify the Company of any problems you encounter while using the Service, the Company may investigate and take appropriate measures, and the Company shall not be liable for any damages incurred in this process. Therefore, you should always be careful when using the Service and report any problems to the Company immediately.
4. The Company conducts regular or irregular inspections and maintenance to minimize problems related to the User's use of the Service, and strives to prevent problems that may arise in advance. However, if the Service is interrupted due to unforeseen circumstances, the User shall not be liable to the Company.

Article 11 (Dispute Resolution)

1. If a dispute arises between the Company and the User regarding the use of the Service, the Company shall endeavor to resolve the issue through mutual consultation for a prompt and amicable resolution. However, the Company shall not be liable for any delays or results arising from the consultation process.
2. In the event of a legal dispute between the Company and the User that cannot be resolved through consultation, the court having jurisdiction over the location of the Company's headquarters shall be the exclusive court of jurisdiction and the laws of the Republic of Korea shall govern the dispute. By agreeing to these Terms, the User waives the right to file a lawsuit in any other jurisdiction.
3. Before filing a legal action for any dispute arising in the course of using the Service, the User shall request the Company to resolve the dispute in writing, together with any objections, and may only file a lawsuit after the Company's handling of the dispute. In addition, if the lawsuit filed by the User is dismissed by the court or a judgment is rendered in favor of the Company, the User may bear the legal fees incurred by the Company.
4. The Company shall not be liable for any damages caused by the User unless there is intentional or gross negligence on the part of the Company, and shall be indemnified for all indirect damages arising from legal proceedings and lawsuits under this Article.